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Simple digital check-in for visitors, staff & residents

Replace your paper visitor and staff books with a CQC member digital solution that provides a simple and secure check-in experience.

FREE TRIAL
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Advanced Care Features

Encourage repeat visitors, digitally monitors resident visits, allows KLOE survey questions, includes staff check-in and residents check-out. GDPR safeguard personal information and improve your CQC rating.

  • Unlimited Visitor Check-in

    Visitors of all ages, can compliantly check-in, in a few simple taps. All visitor details are kept private, secure and encrypted. Personal information is not publicly visible.

    Staff Check-in

    Keep an accurate record of your staff arrival/departure times via our advance staffing feature. Staff can simply check-in with a few taps. You can also export the data instantly to help assist with payroll. Staff are able to check-in with a barcode/QR code, simply by presenting it to the iPad device camera.

    Real-time Dashboard

    The online encrypted dashboard allows your reception teams to have a clear, real-time view of who's present within your facilities. The dashboard provides you with a wealth of information, analytics and statistics. All data can be securely exported as a CSV spreadsheet file. Simply customise your app, branding and visitor/host emails.

  • Branded App

    Simply customise your e-Reception Book app with your own branding. The stylish tablet solution sets a modern first appearance to all your visitors. Customise with ease via the e-Reception Book dashboard.

    Emails & Notifications

    Visitors will automatically receive a welcome email, that can include your Fire, Health & Safety documents attached. Your building residents/employees will also receive an automated notification email alerting them that their visitor has arrived. A customisable check-out email, thanking your visitors can also be sent.

    Fire & Evacuation Mode

    The e-Reception Book includes a fire, evacuation mode that provides your reception team with a digital, accurate list of visitors within the building. Improve your building risk assessment and conduct a more efficient and effective fire-role call. In the event of a Wi-Fi outage, the e-Reception Book will continue to work offline.

  • Digital Signature

    Allow your visitors to sign documents, upon check-in, directly on the iPad screen. For example NDA’s, contractor disclaimer forms etc. Simply upload your PDF document to be signed via the e-Reception Book dashboard.

    Pre-Register Visitors

    Your reception team and building residents can pre-register visitors, allowing them to check-in even faster. Automatically send pre-registered visitors an email invite. The invitation contains the date and time of the visit, who they are meeting and a QR code for scanning on arrival.

    QR Express Check-in

    With our express check-in, visitors (and staff) can quickly check-in and out, simply by presenting a QR code or barcode to the iPad device camera.

  • Badge Printing

    Connect a compatible Brother printer for simple and fast visitor badge printing, as your guests sign in. The printer works automatically, wirelessly and only takes a few seconds to print each badge. Badges can be branded and customised to your requirements.

    GDPR 'Opt-in' Compliance

    The solution keeps personal data secure, private and confidential. Data is securely stored, encrypted on UK servers. Set your own data retention rules, supporting GDPR's 'Right to be forgotten'. Customise and present your policies and terms. All visitor data captured is ‘Opt-in’ consent driven.

    Dynamic Visitor Categories

    Add up to six visitor category types. All categories can be individually customised, including a welcome email that is bespoke to the specific visitor type.

  • Visitor Surveys

    Be provided with instant visitor feedback using the e-Reception Book's emoticon review feature. Provide pro-active customer service.

    Resident Check-in/Out

    Residents are able to be check-out using the tablet device. They can also provide information to why they are checking-out, for example, going to the doctors. Residents can check-in upon their return.

    KLOE

    As a visitor checks-out on the iPad device, they are able to provide ratings against KLOE, using our simple smiley face system. These convert to a 1-5 rating and can be presented to a CQC Inspector. KLOE stands for “Key Lines of Enquiry” and covers the various different areas, which the CQC will investigate.

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KLOE Survey Questions

Instantly capture visitor feedback against KLOE rating, using our simple emoticon happy or not type system. This feedback can be presented to a CQC Inspector and help improve any areas.


KLOE stands for “Key Lines of Enquiry” and covers the various different areas, which the CQC will investigate. This process is centered around five key questions, which CQC Inspectors use to help establish whether a service is providing the high standard of care expected of them.

Who are MediaBase Direct?

Using our unparalleled understanding of data, we have been assisting companies with their data requirements for the past 25 years.

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Compliance

All MBD solutions are fully GDPR, 'Opt-In' compliant. We are committed to ensuring the strictest compliance of your data, following the latest ICO and DMA guidelines. We handle and process millions of records on behalf of our clients.


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Security

All data is stored on encrypted EU based Cloud and UK secured servers. Our data centers employ both physical security and environmental controls to safeguard our infrastructure from threat or impact. Each server site is staffed 24/7 with on-site security to protect against unauthorised entry.

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Data

Our data capture solutions provides you with full control of the data you collect. The personal data is kept secure, private and confidential. You control your data flows and can set data retention rules, present policies, terms and required opt-in's etc. All data captured is only accessible by your own password encrypted Dashboard.

Trusted by thousands of companies worldwide

Over 8 million visitors have checked-in using the e-Reception Book

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  • “MediaBase Direct Limited has effectively streamlined the process of customers signing indemnity forms and passing leads to the Retailer network efficiently and compliantly. Well done team!”
    Jason Thorne
    BMW Events Manager
  • “We have been using the e-Reception Book for over a year and I can safely say that it saves time, is simple to use and has made life much easier for our hard-pressed receptionists. We are also much more organised and know exactly who is in the building”.
    Tej Daffu
    DMA
  • “The e-Reception Book ticks every box for me – data protection laws, fire regulations and visitor monitoring – and it is also much more affordable than other systems on the market. We have had positive feedback from our visitors, including Amanda Spielman, Head of Ofsted, who loved the simplicity and functionality”.
    David Moir
    Basingstoke College of Technology
  • “ The e-Reception Book, apart from looking really good and being extremely simple to use, streamlined the process and freed up the receptionist for other work – saving a great deal of time”.
    Polly Zundel
    Cath Kidston
  • “We turned to MediaBase Direct to deal with the entire group’s database. MBD took time to get to know our business, took on board what our needs were and produced a bespoke programme designed to exactly meet our requirements. I can thoroughly recommend MBD”.
    Amy Lancaster Bowker
    Group Marketing Manager
Care
£365.00

Annually excluding VAT.

£49.99 ex VAT - App Creation

  • Unlimited Visitor & Staff Check-in
  • Unlimited Devices
  • Real-time Dashboard
  • Secure Data Export
  • Unlimited Visitor & Host Emails
  • Fully Customisable / Branded Visitor Management App
  • Fire & Evacuation Feature
  • Fully GDPR, Opt-in Compliant
  • Visitor Reviews
  • × Dynamic Visitor Categories
  • × Digital Signatures (Document Signing)
  • × Visitor Pre-registration
  • × Advanced Staff Check-in
  • × Badge Printing
  • × DBS Check
  • × Resident Check-in
  • × QR/Barcode Check-in
  • × KLOE Survey
  • × Advanced Car Parking
Care Plus
£499.99

Annually excluding VAT.

£99.99 ex VAT - App Creation

  • Unlimited Visitor & Staff Check-in
  • Unlimited Devices
  • Real-time Dashboard
  • Secure Data Export
  • Unlimited Visitor & Host Emails
  • Fully Customisable / Branded Visitor Management App
  • Fire & Evacuation Feature
  • Fully GDPR, Opt-in Compliant
  • Visitor Reviews
  • Dynamic Visitor Categories
  • Digital Signatures (Document Signing)
  • Visitor Pre-registration
  • Advanced Staff Check-in
  • Badge Printing
  • DBS Check
  • Resident Check-in
  • QR/Barcode Check-in
  • KLOE Survey
  • Advanced Car Parking

Read what our customers think about us.

  • Trustpilot